At Ayurved Solutions, we are committed to delivering your orders safely and efficiently. We understand the importance of receiving your products on time and take every possible step to ensure a smooth delivery experience.
Please read our Shipping Policy to understand how we process, ship, and deliver your orders.
1. Order Processing Time
-
Orders are generally processed within 1–3 business days after successful order placement and payment confirmation.
-
Orders placed on Sundays or public holidays may be processed on the next working day.
-
During festivals, promotional sales, or high-demand periods, order processing may take additional time.
-
Once your order is dispatched, you will receive a shipping confirmation and tracking details, wherever available.
2. Shipping and Delivery Time
We aim to deliver orders within the following estimated timeframes:
-
Within Maharashtra: 3–5 business days.
-
Other States in India: 5–8 business days.
-
Remote Locations: 7–12 business days.
Delivery timelines are estimates and may vary depending on your location, courier partner, weather conditions, public holidays, and other unforeseen circumstances.
3. Shipping Charges
-
Shipping charges, if applicable, will be displayed during checkout before completing your purchase.
-
We may offer free shipping on selected orders or promotional offers.
-
Free shipping may be available on orders above ₹699, subject to the applicable offer and checkout conditions.
-
Additional charges, if any, will be communicated before order confirmation.
4. Order Tracking
Once your order has been dispatched:
-
You may receive a tracking link through SMS, WhatsApp, or email, wherever available.
-
You can use the tracking information to check your shipment status.
-
Tracking information may take some time to become active after dispatch.
If you experience any difficulty tracking your order, please contact our customer support team.
5. Cash on Delivery (COD)
Ayurved Solutions may offer Cash on Delivery (COD) on eligible orders and serviceable locations.
-
COD availability depends on your delivery location and courier service.
-
Customers must provide a valid mobile number and accurate delivery address.
-
Please keep the exact payment amount ready at the time of delivery, wherever required.
-
We reserve the right to restrict COD availability in certain circumstances.
6. Incorrect Address or Delivery Information
Customers are responsible for providing accurate shipping details while placing an order.
Please ensure that your:
-
Full name is correct.
-
Mobile number is active.
-
Complete delivery address and PIN code are accurate.
Ayurved Solutions will not be responsible for delivery delays caused by incorrect or incomplete address details provided by the customer.
If you need to update your delivery information, contact us as soon as possible before the order is dispatched.
7. Delayed or Undelivered Orders
Although we make every effort to deliver orders within the estimated timeframe, delays may occur due to:
-
Courier partner delays.
-
Weather conditions or natural events.
-
Public holidays and festivals.
-
Remote delivery locations.
-
Transportation or operational disruptions.
If your order has not arrived within the estimated delivery period, please contact our customer support team for assistance.
8. Damaged or Missing Products
If your order arrives damaged, tampered with, or with missing items:
-
Inform us within 48 hours of delivery.
-
Share your order number and registered mobile number.
-
Provide clear photographs or an unboxing video showing the issue.
Our team will review your complaint and assist you with an appropriate resolution under our Return & Refund Policy.
9. Delivery Attempts
Our courier partners may attempt delivery multiple times, depending on their service policies.
If delivery fails because the customer is unavailable, the address is incorrect, or the customer refuses to accept the package, the shipment may be returned to us.
Additional shipping charges may apply for re-shipping, where permitted and communicated to the customer.
10. Contact Us
For questions regarding shipping, delivery, or order tracking, please contact us:
Ayurved Solutions
Address: Rajegaon, Taluka Daund, District Pune, Maharashtra – 413105, India
Phone: +91 92841 10340
Email: pratikhajadhav5051@gmail.com
Website: https://ayurvedsolutions.com
Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (excluding public holidays).
11. Policy Updates
Ayurved Solutions reserves the right to modify or update this Shipping Policy at any time.
Any changes will be published on this page with the updated revision date.
